A3 Thinking and PDCA as the Consulting Backbone
We translate frustration into measurable gaps: from “late orders” to “22% of shipments exceed customer promise by over 24 hours.” Clear baselines invite focused experiments rather than blame. Try reframing one stubborn complaint into a crisp, time-bound metric and share what changed.
A3 Thinking and PDCA as the Consulting Backbone
Root cause work needs psychological safety. We use 5 Whys and Ishikawa diagrams, reminding teams not to stop at the first convenient culprit. In one case, a machine issue traced back to training standards, not equipment age—saving thousands in unnecessary spend.
A3 Thinking and PDCA as the Consulting Backbone
Short cycles beat grand plans. We publish A3s openly, hold ten-minute standups, and treat misses as learning fuel. Over time, people begin asking for experiments, not permissions. If you want our PDCA checklist, subscribe and we’ll share the template and tips.
A3 Thinking and PDCA as the Consulting Backbone
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